Ratings & Reviews

Overall Rating

4
(8 reviews)
87.5% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Gilberto H. - |Recommended: YesMy first week in The Cluster Aparment. — I recently moved into Cluster Apartment and I'm excited to share my initial thoughts. The move-in process was seamless, thanks to the helpful staff who assisted with paperwork and showed me around the property. The apartment itself is clean and well-maintained, with modern amenities that make it feel like home. The staff have been incredibly friendly and responsive, answering any questions I had during the move-in process. So far, I'm really enjoying my stay at Cluster Apartment. The community feels safe and welcoming, and I'm looking forward to taking advantage of the amenities and getting to know my neighbors better. I'm excited to see what the future holds
response from property -Thank you so much for your kind words. Our team strives to make The Clusters a place you are proud to call your home!
submitted by Mike N. - |Recommended: YesClusters — Great place to live, staff and managers do a great job keeping everything going.
response from property -Our team strives to make our community a place your are proud to call home! Thank you
submitted by Fred M. - |Recommended: YesThe clusters has been good to me — the clusters has been good to me. the office girls are always helping me and i appreciate them for it.
response from property -Thank you so much for your comments about our staff. Our team strives to help you, and all of our residents. If there is anything we can help you with, please reach out to the office and thank you again for making The Clusters your home.
submitted by Jorge L. - |Recommended: No“Disappointment“ — In my personal experience at first it was like everything else, wonderful I found my home in The cluster, today I am truly sorry for having recommended 7 people to live here, mainly because of the bad treatment that you normally find in the office when you need something, they always help you, it's true But no good will and I don't particularly like that In addition to this, something terrible happened because I transferred apartments, I received the new one in the worst hygienic conditions and on top of that with the air conditioning broken, something that I struggled for two days to get them to give me a solution this in the middle of August with temperatures of more than 100 degrees today I live with cockroaches, we have seen mice and really my family and I are very disappointed and it is not the fault of the place, it has a very good location and is in good condition nothing fancy it is really the fault It has the administration and the owners and the people who work there because they only think about housing new ones They don't think about those of us who have been paying up to date for years Respectfully, me
response from property -I am so sorry you had an issue with your A/C in the August, and we (the new owners) are working diligently to address any concerns. If you are still experiencing any maintenance issues in your apartment, please contact the office so they may address them. We do appreciate you referring 7 people to live at The Clusters, and hope to make it a place you enjoy calling home again!
submitted by Mario H. - |Recommended: YesReview — Overall good
response from property -Thank you. If there is anything we can help you with, please feel free to reach out to our team. We are here to help you.
submitted by Marisol R. - |Recommended: YesTenant — No comment
response from property -Thank you for your rating. We are diligently working on the appearance of the community and exciting upgrades are in process. Our team is here to continue assisting you with any concerns you may have. Thank you for being a valued resident of The Clusters.
submitted by Christie B. - |Recommended: YesLove My Home But … — I love living here but there are so many updates that need to be done. The massive potholes are going to damage someone’s car, the doors and windows need to be replaced which would cut down on noise and ridiculously high electric bills. The problems with the water EVERY SINGLE WEEK need to be completely fixed, not just put a band aid on it to get through until it the next time something goes wrong. Anyway, I’m in my 3rd year in my apartment and haven’t thought of moving anywhere else. Office and maintenance staff are great people. We just need to the corporate office to step up with the funds to make all the necessary FULL repairs and updates without charging it all back to the residents
response from property -Thank you for making The Clusters your home and your patience while we (the new owners) address your concerns. We are working diligently to make The Clusters a place all enjoy calling home!
submitted by Emmanuel M. - |Recommended: YesReview on clusters apartment — Staff are very receptive and repairs get done as soon as you report them
response from property -Thank you so much for the kind review! We appreciate you as a resident!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Clusters, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Clusters, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose